Student Accounts & Financial Aid FAQs

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Where is Student Accounts located on campus and when are they open?

How will I be contacted by Student Accounts and Financial Aid?

Do I have ONLINE access to my Student Account?

When will I receive my bill?

What are the payment due dates?

What happens if I don’t pay my bill on time (Account Hold and Late Fee)?

Why do I have a “Hold” on my student account?

How long does it take for the “Hold” to be removed after payment?

Does IU have an Installment Payment Plan?

What is the Student Financial Responsibility Agreement?

When will I receive my refund?

How do I get my work-study check?

What is a One Card and how do I put money on it?

May I pay for my books at the Immaculata Bookstore with my One Card?

How do I complete my FAFSA and have it sent to Immaculata?

How do I find my financial aid award or find out if I have any outstanding financial aid requirements?

How do I complete my entrance counseling and promissory note?

What is Verification?

Do I have to reapply for financial aid every year?

How do I apply for a Pell Grant and other types of need-based aid?

I received an outside scholarship. Should I report it to the Financial Aid Office?

What do I do if I still have a balance for my tuition and fees?

What is Financial Clearance?

What will delay or prevent me from attending class or moving into student housing?

What is the best way to stay informed about my financial aid and student account?

 

Where is Student Accounts located on campus and when are they open?

Student Accounts is located in the Business Office, suite 14, on the terrace level of Villa Maria West and is open Monday - Friday, 8:30 a.m. - 4 p.m. Modified summer hours run June through mid-August. You can also contact Student Accounts by calling (610) 647-4400 ext. 3174 or emailing studentaccounts@immaculata.edu.

How will I be contacted by Student Accounts and Financial Aid?

You will be contacted via your Immaculata email for any updates and notifications regarding your student account and financial aid.

Do I have ONLINE access to my Student Account?

Yes. Log on to MyIU and click on SSIU (Self-Service IU) where you will have access to your e-bills, monthly statements, and your financial aid award.  You may also make credit card and e-check payments, schedule future dated payment transactions, set up authorized users and e-refunds.  For detailed instructions, visit the Business Office website and click on MyIU Account Tools:  How to Manage My Student Account and Financial Aid Online. 

When will I receive my bill?

Initial term bills are mailed approximately one month prior to the start of the term.  Electronic bills are also available for review on MyIU. Once logged in to MyIU, click on SSIU, go to the Student tab, and click on Student Account. When these bills are generated, an email notification is sent to your Immaculata email account and to any authorized users set up in the payment system.  Checks can be mailed to Immaculata University, Business Office, 1145 King Road, P.O. Box 631, Immaculata, PA 19345-0631.

What are the payment due dates?

  • Fall Term: Mid-August*
  • Spring Term:  Early January*
  • Summer Terms: Early May*

*Specific due dates will be provided on the bill.

What happens if I don’t pay my bill on time (account hold and late fee)?

An account hold is placed on your student account and a late fee in the amount of $30 is assessed monthly when the balance due for payments is not received as scheduled.

Why do I have a “hold” on my student account?

Students with outstanding financial obligations, including tuition; fees; room and board; parking fines; etc., will have a hold placed on their account and may not be permitted to register for subsequent semesters, receive official transcripts or grades, or participate in graduation until the reason for the hold is satisfied.

How long does it take for the “hold” to be removed after payment?

It takes approximately 24 hours from the time the payment is made and the hold is removed from your account through an automated computer process.

Does IU have an Installment Payment Plan?

Yes, the Installment Payment Plan is available to any student who has a minimum account balance of $200.  The plan distributes payments across four due dates each term for College of Undergraduate Studies (CUS) students and three due dates each term for College of LifeLong Learning (CLL) and College of Graduate Studies (CGS) students. Enrollment is required each term, and there is a $25 non-refundable installment plan enrollment fee charged each term and due at the time of enrollment. The Installment Plan Enrollment form is available on the Business Office website and on MyIU on the Campus Life tab under "Business Office."

What is the Student Financial Responsibility Agreement?

The Student Financial Responsibility Agreement outlines your responsibility for payment of tuition, fees and other charges and appears when you log in to MyIU and click on SSIU (Self-Service IU) to register for classes.  You are required to agree to its conditions each term before proceeding with registration.  If you decline, you will not be allowed to register.

When will I receive my refund?

Refunds are mailed to the home address you provided, or you may elect to have your funds deposited directly into your bank account. You can sign up for direct deposit by logging in to MyIU and going to SSIU (Self-Service IU). You must sign up at least five days prior to the expected refund. Refunds are based on the disbursement of funds and in the order in which they are received on the student account.  Refunds are issued to the student unless the Parent PLUS Loan creates the credit to be refunded.  In this case the refund is issued to the borrower.

How do I get my work-study check?

You must come to the Business Office, 14 Villa Maria, to pick up your checks or sign up for direct deposit with the payroll office.

What is a One Card and how do I put money on it?

The One Card is your photo identification card that is used for a variety of purposes: meal plan card, building access control, library card, vending and bookstore purchases.  You can transfer money onto your One Card in person at the Student Accounts/Business Office or by phone at Student Accounts (610) 647-4400 ext. 3174.  There is no online service at this time.

May I pay for my books at the Immaculata Bookstore with my One Card?

Yes, we suggest that you go to the Bookstore to determine the cost of your books and then, if you have a pending financial aid balance or credit balance on your account, have the amount needed applied to your One Card (up to $800) to cover the cost of the book purchases.

How do I complete my FAFSA and have it sent to Immaculata?

Visit www.fafsa.ed.gov to fill out the form and be sure you provide Immaculata’s University’s School Code: 00327600.

How do I find my financial aid award or find out if I have any outstanding financial aid requirements?

You can find this information by going to MyIU, clicking on SSIU (Self-Service IU), and visiting the Financial Aid tab. Outstanding requirements may include items such as verification documents, entrance counseling, selective service, Title IV authorization, etc.  Your financial aid award is found under Financial Aid > Award > Award for Aid Year.

How do I complete my entrance counseling and promissory note?

Visit www.studentloans.gov.  Once logged in, click on the appropriate task.

What is verification?

Verification is a random selection by the Department of Education for the Financial Aid Office to confirm that the information supplied on your FAFSA is accurate.  The completion of this process is necessary before any federal funds can be paid toward your student account. 

Do I have to reapply for financial aid every year?

Yes. Most financial aid offices require that you apply for financial aid every year. If your financial circumstances change, you may get more or less aid. After your first year, you will receive a "Renewal Application" which contains pre-printed information from the previous year's FAFSA. Note that your eligibility for financial aid may change significantly, especially if you have a different number of family members in college. Renewal of your financial aid package also depends on your making satisfactory academic progress toward a degree, such as earning a minimum number of credits and achieving a minimum GPA.

How do I apply for a Pell Grant and other types of need-based aid?

Submit a FAFSA. To indicate interest in student employment, student loans, and parent loans, you should check the appropriate boxes. Checking these boxes does not commit you to accepting these types of aid. You will have the opportunity to accept or decline each part of your aid package later. Leaving these boxes unchecked will not increase the amount of grants you receive.

I received an outside scholarship. Should I report it to the Financial Aid Office?

Yes. If you are receiving any kind of financial aid from university or government sources, you must report the scholarship to the Financial Aid Office.

What do I do if I still have a balance for my tuition and fees?

Available options include enrolling in the Installment Payment Plan. In addition, parents can apply for a Federal Direct Parent PLUS Loan, and students can apply for Private Alternative Loans.

What is financial clearance?

If you have an account balance at the beginning of the fall term, you must meet with a financial aid counselor and student accounts representative to develop and sign a financial plan that will cover the account balance before you are permitted to move in or attend classes.

What will delay or prevent me from attending class or moving into student housing?

  • Your student account is not paid in full by the term due date.
  • You are not current with the Installment Payment Plan.
  • You haven’t completed all of your financial aid requirements.

What is the best way to stay informed about my financial aid and student account?

Visit MyIU and check your SSIU (Self-Service IU) account and Immaculata email weekly throughout the year for important and timely communications.

1145 King Road, Immaculata, PA. 19345
p. 610-647-4400 or call toll-free: 1-877-42 TODAY
Federal Compliance Links | Clery
Copyright ©2014 All Rights Reserved

1145 King Road, Immaculata, PA. 19345 p. 610-647-4400 or call toll-free: 1-877-42 TODAY
Immaculata University | Copyright ©2014 All Rights Reserved | Federal Compliance Links | Clery